We have now made it affordable and profitable for any size web store to operate like a Fortune 500 company with a 24 hour live order processing department. Finally, web based businesses of all sizes can afford to add a 24 hour live operator call center to their web storefront and greatly increase their bottom line.
In addition, with an agent turnover rate of less than 5%, we have the best trained and most experienced live operators in the business.
Job Description: Serves customers by taking telephone and e-mail orders; providing accurate information and answering questions on related products and services. Home based agent is a team player with a great attitude and the ability to multi-task in a fast paced environment.
Responsibilities:
– Strong communication and time management skills
– Takes orders by accurately obtaining and verifying customer information and entering order into database; maintains call center database
– Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
– Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
– 2 years of customer service within a call center environment preferred, but not required
– Knowledge of Word, Excel and Outlook preferred.
– Home DSL Internet connection, personal computer and fax required.
Benefits of working with us:
– Flexible hours, day and evening shifts available.
– Be self employed, be your own boss and Work in the comfort of your own home!
– Set your own hours to work around your schedule — hours vary by project
– Flexibility to change your hours daily
– No commute/no drive to work
– Wear what you want — no dress code or dry cleaning bills
Get more info and apply for this job:
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[private_member][private_trial]SCILive, LLC
Secure Call Management, Inc.
4401 Wilshire Blvd 2nd Floor
Los Angeles, CA 90010
More Info: http://www.scilive.com/call-center-careers.htm
For consideration please e-mail Stacey Newcome, snewcome@sciathome.com and reference the job title “At Home Agents” in the subject line.[/private_member][/private_trial]
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